Frequently Asked Questions
Everything you need to know about your SEVENFRIDAY experience.
How can I verify the authenticity of my SEVENFRIDAY watch?
Every SEVENFRIDAY timepiece features an embedded NFC chip. You can verify authenticity and register your warranty by scanning the watch with the SEVENFRIDAY mobile app.
What is your global shipping policy?
We offer worldwide shipping. Delivery times typically range from 3 to 7 business days depending on your location. Import duties and taxes may apply upon arrival in your country.
What is the return policy for online orders?
You can return your unworn, undamaged product in its original packaging within 14 days of receipt for a full refund or exchange.
Do SEVENFRIDAY watches come with a warranty?
Yes, all our watches come with a 2-year international warranty covering manufacturing defects. Registering your watch via the app may grant access to extended service benefits.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I care for my SEVENFRIDAY timepiece?
To maintain your watch, avoid extreme temperatures and magnetic fields. While most models are water-resistant, we recommend checking the specific ATM rating of your model before water exposure.